Shipping policy

Processing Time

At Nail Haven USA, each set of press-on nails is carefully prepared and packaged to ensure the highest quality. Please allow 2–5 business days for order processing before shipment.

Processing time includes order verification, quality checks, and packaging. Business days do not include weekends or holidays.

Shipping Time

Once your order has been processed and shipped, delivery times will vary based on the shipping method selected at checkout and the destination. Shipping carrier transit times are separate from processing times and are outside of our control.

Order Tracking

When your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Address Accuracy

Please ensure that all shipping information is correct at checkout. Nail Haven USA is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Delays

While we strive to ship all orders within the stated timeframe, unforeseen circumstances such as high order volume, carrier delays, weather conditions, or holidays may occasionally cause delays. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding your order or shipping status, please contact us at nailhavenusa@gmail.com. Our customer support team is always happy to assist.